Disclaimers & Privacy

Email disclaimer

Breach of confidentiality

Email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Messages may contain confidential information that is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy the email. Please notify the sender immediately if you have received the email by mistake and delete it from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of the information is strictly prohibited.

Unintentional transmission of computer viruses

Computer viruses can be transmitted via email. The recipient should check any emails and attachments for the presence of viruses. Auburn Design Limited accepts no liability for any damage caused by any virus transmitted in an email they send. Email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the content of the message, which arise as a result of email transmission.

Privacy policy

This privacy policy sets out how Auburn Design Limited (AD) and DotDoc (DD) uses and protects any information that you give when you visit this website, or when communication is made and/or data is transferred between us.

AD and DD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address, telephone, mobile and postal address
  • Bank account details (for payment purposes only)
  • Electronic files that allow us to carry out the work you request

What we do with the information we gather

We require this information for the following reasons:

  • Internal record keeping, including billing and payments
  • We may send emails periodically about new or existing services
  • We may use or modify any electronic files you provide for the purpose of making deliverable that which we’ve agreed to supply

How long we retain your data

All files and data we hold on you or your company/organisation that were generated before the effective date of this policy, will be kept for a further 7 years unless you request their deletion.

All files and data generated after the effective date of this policy will be kept for a maximum of 7 years from the date they were generated.


We are committed to ensuring that your information is secure. In-order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in-order to tailor it to customer needs. We use this information for statistical analysis purposes only.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain embedded content or links from other websites. You should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We DO NOT sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information about our services, but only on your request.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please email info@auburndesign.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.